When will my order arrive?
If you have opted for Delivery:
Your order will be shipped within 10 days of placing your order
You will receive a confirmation email from us to let you know when your order has been dispatched
Please choose a delivery address where someone will be able to accept your parcel, as we cannot be held responsible for deliveries that aren't delivered due to no-one being present
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If you order for Collection:
If you ordered before 12pm Wednesday, your items must be collected from our Deli on the Friday, Saturday or Sunday of that same week
To help manage orders and fulfil demand, delivery and collection dates cannot be changed.
All items are suitable for home freezing and we strongly recommend ordering early to avoid any disappointment!
Can I collect my order from the Deli?
Yes! In fact, we encourage you to collect your order from our Deli wherever possible as the amount of orders we can accept for Deliver this year will be limited
Orders for Delivery have a cut off date of Friday 1st December. Orders placed after this time must be collected from our Deli in Hull, East Yorkshire
Will my items last until Christmas?
Absolutely!
All items available to order on our website are suitable for home freezing and come with full instructions on how to store them at home, to ensure they reach your dining table in perfect condition!
If you're saving your items for Christmas, just pop them in the freezer when delivery arrives and follow the instruction provided when you're ready to enjoy
Do I need to cook my Faux-Turkey Crown?
Your Faux-Turkey Crown will be delivered fully cooked and ready to eat. For best results, we recommend roasting in a hot oven for 20 minutes before slicing and serving
Reheating instructions are provided with your order
Are any of your products Gluten Free?
None of our current range is suitable for a gluten-free diet. All our faux-meats contain soy and gluten amongst other major allergens and ingredients
If you require more information on the ingredients we use, please email us via hello@barleys.co and we'll happily answer any questions you have
Will there be any more Christmas items this year?
Our core-range of Christmas Food is currently available online. However, we will also be offering additional Christmas products for Local Collection only (like the return of our Footlong Festive Sausage Rolls and Deli Sandwich Fillers!)
All information regarding these additional products and how to order will be shared on our social channels in December - make sure you're following us to avoid missing out!
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Do you deliver outside of the UK?
Unfortunately we are unable to deliver outside of mainland UK as our products need to stay chilled and be delivered in a 24hr window of time